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Terms & Conditions – ByMajestique
Welcome to ByMajestique. By placing an order with us, you agree to the following simple terms, designed to keep your experience smooth, fresh, and fair.
Payment & Orders
All orders must be paid in full before they are processed. We lovingly handcraft every product fresh to order, and it takes up to 10 business days to create and prepare your items to ensure the highest quality. Rush options may be available for an additional fee.
Handcrafted Nature
Because our spa products and gift baskets are custom-made, each order is unique. Please note that natural variations may occur—this is part of their charm.
Shipping & Delivery
Orders are shipped via trusted carriers (USPS or UPS) once completed. We currently ship within the United States (including Alaska, Hawaii, and Puerto Rico with an added fee). Once your order leaves our hands, responsibility for handling passes to the carrier. While we pack everything carefully, some shifting may occur during transit.
Returns & Exchanges
Due to the handcrafted, made-to-order nature of our products, refunds are not available. If you are not completely satisfied, we will gladly remake or exchange your order (shipping charges apply).
Sales Tax
Orders shipped will include Maryland sales tax as required by law.
Intellectual Property
All content, designs, and materials on this site are the property of ByMajestique © 2005–2025. All rights reserved. You may view and share content for personal, informational purposes only, provided our copyright notice remains intact.
Privacy
Your personal information is safe with us. We will never sell, share, or trade your details with outside parties.
Legal
This agreement is governed by the laws of Maryland. By using this site and placing an order, you agree to these Terms & Conditions in full.
Thank you for supporting handcrafted, natural self-care with ByMajestique.
Return & Replacement Policy – ByMajestique Events, Gifts, and Spa
At ByMajestique, every item is handcrafted with care, made to order with your unique experience in mind. Due to the custom nature of our products and for sanitation reasons, we do not accept returns or exchanges.
However, if your order arrives damaged during transit, we will gladly replace it. To process a replacement, please provide full photographic evidence of the damage along with the return of the original package.
Please note: All items are made to order and require a 10-business-day processing time before shipping.
For any questions or concerns, feel free to contact us at ByMajestique@gmail.com — we’re here to help.
Thank you for supporting handcrafted wellness.
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